Set upwards Skype for Business Online

  • Article
  • 8 minutes to read
  • Applies to:
    Skype for Business

Important

Skype for Concern Online was retired on July 31, 2022. If you oasis't upgraded your Skype for Business concern Online users nonetheless, they will be automatically scheduled for an assisted upgrade. If you want to upgrade your organization to Teams yourself, we strongly recommend that you brainstorm planning your upgrade path today. Remember that a successful upgrade aligns technical and user readiness, so exist sure to leverage our upgrade guidance as you navigate your journey to Teams.

Y'all must have global admin permissions to set up Skype for Business organisation. If you have a firewall or proxy server that restricts access to parts of the web, consider hiring a Microsoft partner to set upwards Skype for Business organisation for you.

Setting upwards Skype

Looks like you lot demand aid setting upwards Skype with your Microsoft 365 or Part 365 subscription. You lot can follow the steps in this article to get your setup completed.

1. Plan for Skype for Business

If you have Microsoft 365 Concern Premium Standard or Business Essentials, you can employ Skype for Business concern to make online calls to other people in your business who are on your subscription. For example, if your business organisation has 10 people, yous'll be able to Offset using Skype for Concern for IM and online meetings each other, and Meetings with Skype for Business using Skype for Business afterwards performing the steps 2-vi below. And you can Prepare up a Skype for Business meeting in Outlook to online meetings, besides!

If you want to employ Skype for Business to make and receive calls from people external to your business organisation:

  • Choice i. Use the gratis Skype app. If you take a very modest business organization (for example, ane-2 people), using the Skype app is the better way to go. It's less expensive to use for domestic and international calls. You can still hold conference calls, make video calls, and share your desktop for presentations. Check out the rates and payment options.

  • Pick 2. Upgrade your programme, and buy the Phone Arrangement and a Calling Programme for Function 365. The easiest fashion to find out how much this costs, then make the switch, is to Contact support for business products - Admin Help and accept them do everything for you.

To learn more, come across Plan your setup of Office 365 for business organisation.

2. Sign in to Office 365

Skype for Business organization Online is role of the Part 365 suite of services. To gear up Skype for Business Online, you demand to sign in to Office 365. Hither'south how you do that:

  1. Locate your Microsoft 365 or Office 365 user ID (for example, rob@fourthcoffee.com ). You received an email from the Microsoft Online Services Team that contains the Microsoft 365 or Role 365 user ID that you created when you purchased Skype for Business Online. The post looks something like this:

    An example of the welcome email you received after you signed up for Skype for Business Online. It contains your Microsoft 365 or Office 365 user id.

  2. Sign in to the admin centre and enter your Microsoft 365 or Function 365 user ID and password.

iii. Set up your domain and users

At present that you're signed in to Part 365, you can prepare your domain and people in your organization to utilize Skype for Business Online.

  1. Add together a domain and users to Role 365: Use the Office 365 setup wizard to fix your custom domain (such as fourthcoffee.com) with Office 365. By default, the Office 365 setup wizard includes setting up Skype for Business concern Online and creating your Skype for Business user IDs. If you already used the sorcerer to ready your domain for Office 365, so you've completed this pace.

  2. Check your domain and DNS connections: Use our tool - the domains troubleshooter - to bank check that your domain and DNS settings are correct. Doing this at present will get a long way to helping figure out any setup issues later since you'll be able to eliminate DNS settings as the source of time to come issues.

  3. Office 365 URLs and IP address ranges: Virtually small businesses don't need to practise this step. Only if you have a firewall or proxy server that restricts access to parts of the web, you must create rules to allow access to the Skype for Concern Online endpoints. This is an avant-garde step all-time performed by someone experienced with configuring firewalls and proxy servers. If you haven't done this before, consider hiring a Microsoft partner to set up Skype for Business concern for you.

4. Gear up IM and presence in your organization

Instant Messaging (IM) and presence (Control access to your presence data in Skype for Business) are basic features included with Skype for Concern. By default, the people in your concern can Skype and IM with each other.

  1. Choose who else your Skype for Business users can communicate with:

    • Allow users to contact external Skype for Business organization users Both y'all and the other business will need to configure your systems.

      IMPORTANT: If y'all take 2 domains in your business organisation, such as rob@contosowest.com and ina@contosoeast.com, you need to do this step so all of your users tin can communicate with each other.

    • Let Skype for Business users add Skype contacts outside your concern

  2. Cull who sees whether co-workers are online: The presence feature shows who's online and what their availability is, such equally available, busy, away, or presenting.

    An example of a person's online status with a personal message.

    You tin cull the default settings for everyone in your business:

    • Automatically display a person's online presence to everyone in the organization

    • Display a person'due south online presence only to their contacts

For instructions, see Configure presence in Skype for Business Online.

v. Download and install Skype for Business

To utilize Skype for Business on your PC, Mac, or mobile device, you and other people in your business have to get-go install the Skype for Business download on your devices.

  • Install Skype for Business: Instructions for how to download the app from the Microsoft 365 admin centre, and install it on your PC or Mac.

  • Deploy the Skype for Business organization customer in Office 365: Instructions for deploying the app in a big enterprise.

  • Install Skype for Business organisation: Download, install, and sign in to Skype for Business organization on Android devices, iOS devices, and Windows phones.

  • Turn on or off mobile telephone notifications: When you accept Skype for Business installed on a mobile device, you and others in your concern tin receive alerts about incoming and missed instant messages.

6. Examination to brand sure everything is working

Beginning, exam whether yous and others in your business organisation can Video: Sign in and out of Skype for Business organisation. Bank check that you lot tin IM each other, run into each other'southward presence, and attempt a quick meeting.

Problems? Exercise the following:

  • Demand help signing in to Skype for Business organization? of common sign-in issues.

  • Contact support for concern products - Admin Assistance. We're hither to help!

Do you want to gear up other available features?

Before setting upwards more features, make sure y'all have licenses for them. Skype for Business and Microsoft Teams add-on licensing

Set up upwards Audio Conferencing

Sometimes people in your organization will demand to apply a telephone to call into a coming together. Skype for Business concern includes the Audio Conferencing characteristic for just this situation! People tin call into Skype for Business meetings using a phone, instead of using the Skype for Business concern app on a mobile device or PC.

Set upward Phone System and the Calling plans in Office 365

The Phone System feature in Part 365 gives y'all a phone organisation for your business. Calls to other Skype for Business people in your arrangement are free, and your employees can receive voicemail from each other and outside callers. Here's what you get with Phone System.

When you add the Calling Plan service, your employees become a principal phone number in Skype for Business. They can make and receive telephone calls exterior of your business. They can make voice calls across VoIP phones, PCs, and mobile devices. And, in case of emergencies, they can phone call 911 for help.

For step-by-step setup instructions, see Fix up Calling Plans.

Ready up Skype Meeting Broadcast

Skype Meeting Circulate is a feature that lets you produce, host, and broadcast meetings with up to 10,000 attendees. To learn more than nearly how it works, come across What is a Skype Coming together Broadcast?

Hither's an overview of the steps to set up Skype Meeting Broadcast:

  1. Assign or remove licenses for Office 365 for business organisation: Assign Skype for Concern Online or Enterprise Plan licenses to everyone who is going to host a Circulate coming together.

  2. Enable Skype Coming together Broadcast: By default, this characteristic isn't enabled. After yous turn it on, your users volition exist able to host circulate meetings with other people in your organization.

  3. Set up your network for Skype Coming together Circulate: If you desire to host webinars and other broadcasts with attendees outside of your organization, you lot need to configure your network.

  4. Schedule a Skype Meeting Circulate and have a Join a Skype Meeting Broadcast: Brand sure broadcast meetings work past scheduling a Skype Meeting Circulate at https://portal.broadcast.skype.com and then having someone try to bring together the meeting.

Acquire about network connectivity requirements

The quality of sound, video, and application sharing in Skype for Business organization is greatly impacted by the quality of end-to-end network connectivity. For an optimal experience, it is important to make sure there is a loftier-quality connection between your company network and Skype for Business Online. For network and tuning information, encounter Tune Skype for Business Online performance.

All done setting up? Getting started using Skype for Business concern

Skype for Business organization training: Check out this list of preparation topics to help you get started quickly!

Start a Skype for Business briefing call

Set up Video Device options in Skype for Business

Make and receive a video telephone call using Skype for Business

Plan hybrid connectivity between Skype for Business Server and Skype for Business organization Online